In this video we explain it to you:

To make a change in size, color or model, write to us by WhatsApp at 638133055.

If you want to return a product you can do so from

The amount will be paid using the payment method you have chosen and will be reflected within a maximum period of 15 business days on the card statement if it is a credit card, or in the account if it is a card debit, as well as PayPal, bizum or transfer.

The cost of the exchange/return is €5.99 if the order has had a promotion (free shipping, seasonal promotions, sales...) and it will be free if the shipping costs have been paid in the initial order and it has not been enjoyed. of no discount.

Yeah! You can leave your package in any of our stores so that our colleagues can send it to our facilities. Once received at our central facilities, we will make the requested refund without administration fees.

You can track the status of your order in MY ACCOUNT > My Orders.