accessibility statement

CATIZOPE,SL has undertaken to make its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the website https://chela.es

compliance status

This website is partially in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector due to exceptions and the lack of conformity of the aspects indicated below .

content not accessible

Some of the content listed below may not be accessible due to the following:

  • Lack of compliance with RD 1112/2018
    • There are some web applications that do not totally or partially satisfy the level of compliance reflected in UNE-EN 301549:2019 .
    • Decorative images that are described on many website navigation pages.
    • Heading hierarchy : On many pages this structure is not correct.
    • Videos and Audios – Videos that lack transcripts or audio alternative (many of them also don't have synced subtitles), and audios that lack transcripts.
    • Incorrect use of lists of a page header element .
    • Presence of website syntax errors .
    • Forms : There are errors in elements of the website's search forms, in which there is no explicit association between controls and labels.
    • Use of color (Contrast) : there are texts and elements of the user interface with low contrast with respect to the background color.
    • Existence of three interface elements (Icons: Share, send, print) that lack descriptive text.
    • Existence of navigation links that have the same text of the link (not of its information contents) as the link description by default.
    • Content in English whose language is not tagged correctly.
    • There could be occasional editing errors in some information content.
    • Office files (Pdf, ods, xlsx, etc.) published after September 20, 2018 that do not fully meet all accessibility requirements.

For all these cases, from the web platform a work of progressive adaptation is being carried out in order to meet the objectives set by the RD.

On the other hand, of the multiple contents that arrive at this web portal for publication, a daily sample is taken and an exhaustive analysis of accessibility compliance is carried out on it. The report resulting from said analysis is sent to the content generator for correction before its publication on this web portal. Therefore, it is possible that there may be web content that does not fully comply with accessibility.

  • Disproportionate burden: Does not apply
  • Content that does not fall within the scope of application of Royal Decree 1112/2018, of September 7 :
    • Office files such as: PDF, ODT, XLS etc. published before September 20, 2018 that do not fully meet all accessibility requirements.
    • Live media content posted before September 20, 2018.
    • Time-based pre-recorded multimedia content (Videos and audios), or published before September 20, 2018.
    • Online map and cartography services.
    • Third-party content that is not financed or developed or under the control of the Ministry.

Preparation of this accessibility statement

This statement was prepared on March 10, 2023.

The preparation has been carried out through a self-assessment of the requirements of the UNE-EN 301-549:2019 standard.

Last revision of the statement: March 10, 2023.

Observations and contact information

Communications can be made about accessibility requirements (article 10.2.a) of RD 1112/2018), such as:

  • Report any possible breach by this website.
  • Convey other content access difficulties .
  • Formulate any other query or suggestion for improvement related to the accessibility of the website.
  • Make requests for accessible information related to this website

Through the email address info@chela.es or at the physical address indicated in the contact section:

Communications will be received and processed by the Unit Responsible for Accessibility .

application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the decision is not agreed, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained a response.

Communications will be received and processed by the Unit Responsible for Accessibility .