Accessibility

Accessibility statement

CATIZOPE, SL is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector.

This accessibility statement applies to the website https://chela.es

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector due to the exceptions and lack of compliance in the aspects indicated below.

Content not accessible

Some of the content below may not be accessible for the following reasons:

  • Lack of compliance with RD 1112/2018
    • There are some web applications that do not fully or partially satisfy the level of compliance reflected in UNE-EN 301549:2019 .
    • Decorative images that are described on many navigation pages of the website.
    • Heading hierarchy : On many pages this structure is not correct.
    • Videos and audios : Videos that lack transcripts or alternative audio (many of them also lack synchronized subtitles), and audios that lack transcripts.
    • Incorrect use of lists in a page header element .
    • Presence of website syntax errors .
    • Forms : There are errors in elements of the website's search forms, where there is no explicit association between controls and labels.
    • Color Usage (Contrast) : There are texts and user interface elements with low contrast compared to the background color.
    • Existence of three interface elements (Icons: Share, Send, Print) that lack descriptive text.
    • Existence of navigation links that have the same text as the link description by default (not its information content).
    • English content whose language is not labeled correctly.
    • There may be occasional editing errors in some information content.
    • Office files (PDF, ODS, XLSX, etc.) published after September 20, 2018, that do not fully meet all accessibility requirements.

In all these cases, the web platform is undergoing progressive adaptation work to meet the objectives set by the Royal Decree.

Furthermore, a daily sample of the content submitted to this website for publication is taken, and a thorough accessibility compliance analysis is performed on it. The resulting report is sent to the content creator for correction before publication on this website. Therefore, it is possible that some web content may not fully comply with accessibility requirements.

  • Disproportionate burden: Not applicable
  • Content that does not fall within the scope of Royal Decree 1112/2018, of September 7 :
    • Office files such as PDF, ODT, XLS, etc. published before September 20, 2018, that do not fully meet all accessibility requirements.
    • Live media content published before September 20, 2018.
    • Pre-recorded time-based multimedia content (Videos and audios), or published before September 20, 2018.
    • Online map and cartography services.
    • Third-party content that is not funded, developed, or under the control of the Ministry.

Preparation of this accessibility statement

This statement was prepared on March 10, 2023.

The preparation has been carried out through a self-assessment of the requirements of the UNE-EN 301-549:2019 standard.

Last revised statement: March 10, 2023.

Comments and contact information

Communications can be made on accessibility requirements (article 10.2.a) of RD 1112/2018), such as:

  • Report any potential non-compliance by this website.
  • Transmit other difficulties in accessing the content.
  • Make any other queries or suggestions for improvements related to the accessibility of the website.
  • Make requests for accessible information related to this website

Via the email address info@chela.es or at the physical address indicated in the contact section:

Communications will be received and processed by the Accessibility Unit .

Application procedure

If, after submitting a request for accessible information or a complaint, it has been rejected, the interested party disagrees with the decision, or the response does not meet the requirements set forth in Article 12.5, the interested party may file a complaint. A complaint may also be filed if the twenty-business-day period has elapsed without receiving a response.

Communications will be received and processed by the Accessibility Unit .